quality assurance policy
Rivièra clings to a solid quality assurance
policy. A clear organisational structure and clear procedures prevent us from
being faced by surprises. Task and back-up are well organised, as are quality
control and a clear complaints procedure. We submit ourselves to stringent
quality standards. Because, whether we are dealing with a promising small
product or an A brand, since 2000, Rivièra has aimed for the best
quality for every order.
Quality Level (AQL)
Rivièra works with Accepted Quality Level
(AQL), a quality level agreement that we jointly draw up for every new product.
In that agreement, we jointly lay down what you may expect of us. It describes
the quality requirements that your product must comply with.
and HACCP directives
Rivièra is ISO 9001 certified and works in
accordance with the European HACCP directive for food safety.